In response to COVID-19, we have extended our return policy to 30 days to allow you time to get exchanges and returns back to us.
At this time, we are experiencing delays in return processing and credit card refunds. It may take up to 3 weeks from receipt of your return to refund your credit card. Again, we apologize for any inconvenience and we are working diligently to minimize the effect of operational challenges we’re experiencing as a result of COVID-19.
Due to the custom nature of embroidery or customized items, we cannot accept returns or exchanges unless the item has a clear manufacturer or embroidery defect.